By Spencer Platt/Invision/APT1/Getty ImagesThe utility company that owns and operates the country’s largest electric distribution system said it’s working to fix the issue that has caused so many customers to lose power for weeks.
Tesla, the electric car maker, has been working with the utility to improve its own service.
Tesla said on Thursday that it is testing a fix for the problem and that the company is looking into other options.
Tesla spokesman Tom Kalinin said the utility is working with Tesla on improving the system, and the company has been testing a solution for some time.
Tesla is also working with several other companies to improve the grid and repair damage caused by a fire in October that shut down the entire electric distribution network.
Tesla has been in the midst of a restructuring since the fire that shuttered the electric distribution grid in October.
The company has faced challenges with its battery-electric vehicle fleet and with electric car production in China, which is struggling to recover from a massive market downturn.
Tesla’s chief financial officer, Peter Oppenheimer, said in a statement that Tesla was “working with our network engineers to develop a system that addresses the root causes of this issue and is designed to make sure the system continues to work reliably for the long term.”
Tesla said it was aware of the problems but has not yet begun testing or implementing a fix.
“We will not comment further at this time,” Tesla said in the statement.